FAQs
Q: Do you ship live plants?
A: No, unfortunately we don't ship live plants. However, we offer a pick up service from our designated pick up collection points which can be found at checkout!
Feel free to share more questions, and I'll be glad to assist you further!
Q: Do you ship seeds interstate?
A: Yes, absolutely! We offer seed shipping services to various states across Australia. However, before placing an order, we strongly advise you to check with your local Department of Agriculture office. Certain plants and seeds may be considered to have weed potential in specific areas, so it's essential to ensure that the seed you wish to purchase is allowed in your state or territory.
Please note that we currently avoid shipping seeds to Tasmania due to their specific restrictions. Any orders placed will still be sent at own risk. We appreciate your understanding and compliance with these regulations to help maintain the ecological balance in each region.
Q: Are your herbs all WA grown?
A: We take immense pride in our commitment to sustainability and strive to grow all our herbs right here in WA, utilizing organic and permaculture methods. However, due to the ever-changing seasons and varying demands, there may be times when certain herbs are not in season or temporarily out of stock. In such cases, we offer organically grown herbs to ensure that you still receive the highest quality products.
Q: Are your seeds organically grown in WA?
A: Yes, a significant portion of our seeds is grown right here in our nursery in WA. We take pride in nurturing and cultivating a wide variety of seeds in our local nursery using organic methods. For some of the more challenging-to-grow seeds, we collaborate with dedicated growers from other states who share our commitment to organic practices. Rest assured, each seed is hand-sifted and cared for with love, ensuring that you receive the highest quality and most viable seeds for your gardening endeavors.
Do you guarantee germination on your seed packets?
While we test all our seed varieties to ensure they are of high quality and have good germination rates under the right conditions, we regret that we cannot guarantee germination. We understand that each gardener has varying levels of experience and deals with different climates, soils, and watering schedules, all of which can impact seed germination.
For most of our seeds, following some basic principles should result in successful germination. However, please be aware that some rare seeds may require extra care and specific conditions to thrive. I always recommend to really do your research before starting your seeds to make sure you are getting the most out of your seeds.
How long does it take for my package to arrive in the mail?
The delivery time varies depending on your order. We typically ship orders every Friday, and delivery usually takes 3 to 7 business days. However, after a market event, it may take a bit longer as we meticulously hand-pack your items, extending the processing time to up to 14 business days. We prioritize ensuring the highest quality by handcrafting our products in small batches. We always appreciate your patience.